FAQ

What does Logic Technology Consulting Group do?

TLDR; we do a little bit of everything – think of us as your one-stop-shop for all your IT needs. Our services vary from cyber security needs, staff augmentation, IT consulting, IT managed services, and everything in between. We don't believe in limiting our clients to 'in scope,' or 'out of scope' when tackling a project. Our process begins with an in-depth analysis of your existing systems and current needs and form a plan from there.

What Makes Logic Different?

The Logic TCG team has the unique ability to understand both sides of the equation, having been both clients and having run entire IT departments for a wide array of organizations. We’ve been on both sides of the table and understand the level of trust that goes into bringing on an IT partner. Every day we strive to go beyond offering solutions to problems to elevate your tech strategy in a way that enhances your business.

Is Logic flexible to my last minute needs?

Often IT is the last thing taken into consideration when making a business or operational decision. Having done this for a long time, we understand that and we are ready to support you to meet your needs. Whether it’s an unexpected audit, last-minute office move or renovation, hiring new staff, picking out new hardware – whatever the case, we will support you with whatever you need to accomplish your goals. In the end, we want to contribute to the success of our client’s organizations and truly be your partner!

How does Logic add value?

Proactivity is the name of our game. We’re always seeking to address issues before they lead to costly IT problems or, even worse, downtime for your organization. In practice, that looks like 24/7/365 monitoring for your entire IT environment to fix things before you knew it was even a problem.

How does added value actually save me $$?

One way we help save you money is by reviewing all of your technology-related expenses and identifying potential cost-saving measures. We recently did this for one of our recent clients and identified $114k in annual cost savings for them. We will ALWAYS be solution and vendor agnostic, only providing the best solution to you as our client. We will always keep your interest first and foremost

Why should I trust Logic?

Taking on such a role is not something we take lightly. Our team is comprised of industry-certified professionals that have done this for a very long time. We're led by an industry veteran of nearly two decades that have done this for organizations of all sizes. From small IT teams of 1 to teams of nearly 20. From annual IT budgets ranging from $10k to nearly $5million. We have the industry experience; knowledgeable staff with the right attitude to help you and your business grow and succeed.

What's your onboarding process?

We meticulously and diligently plan the onboarding of every single client, regardless of size. We follow a proven and documented process to onboard you as a client: We spend the time accessing and analyzing your IT environment to get a sense of your needs. Similarly, we seek out any risks or vulnerabilities to understand how to protect you better. From there, we create a customized onboarding plan reflective of your objectives and our findings. We'll communicate the plan to you in plain English (not tech jargon). Then, we execute the plan with laser focus and minimal interruption to you and your team. Lastly, we work tirelessly to add value to your business and to earn your trust. Doesn't that sound easy? You're practically a part of the Logic family already.

What are the benefits of using Logic's support team?

We're here for you! When you’re having tech problems, the only thing worse than hearing jargon or confusing terminology is not hearing from your support team at all. We’re real people here to help you solve your problems quickly and empathetically. You can call us any time and we are not going to nickel and dime you –our support is always UNLIMITED! At Logic TCG we hire good, friendly, service-oriented people that also happen to be very good with technology. It's not a perfect formula, it's just logic!

FAQ